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Frequently Asked Questions
  • How does the system remove debris from the pool?
    Strategically placed nozzles sweep up dirt and debris and keep it in suspension so it is removed through the skimmer and drain as the water is turned over by the filtration system.

  • How do the nozzles rotate?
    The nozzles have an offset hole that thrust the nozzle forward while it transitions from the up to down position. Each time the nozzle comes on it is in a new position and cleans a new area of the pool.

  • Why are there two drains in my pool?
    Two points of suction are safer than one. Many Municipalities are now requiring two drains for each pump even when it is also tied to a skimmer.

  • Why should the heater have an external bypass?
    Even though most heaters come with an internal bypass an external bypass is required to ensure that both heater and in-floor system function properly. The high flows with the in-floor system do not allow efficient transfer of heat in the heater, so a bypass is necessary to slow down the water going over the heat exchanger. The bypass also reduces the restriction on the system.

  • Do the nozzles need to be set in a specific sequence?
    The nozzles themselves do not need to be sequenced, as they will not stay in sequence for long. They simply should be plumbed so that they cycle from the shallow area to the deeper area of the pool.

  • Is there any guarantee on the components of the Pool Valet?
    Product Warranty

  • How do I winterize the system?
    It is easy to winterize the system with parts that are available from Paramount. See Winterization Instructions.

  • Where can I find a replacement manual for my Water Valve?
    You can download the Paramount Water Valve here.

  • How do I get debris out of the body so my nozzle will go in?
    Before installing a nozzle into a body that has been without a nozzle for any period of time the line, allow the system to blow the line to eliminate any debris that may have fallen into the line. If some debris, rocks, is to heavy to lift out of the line, place the install tool over the hole to create turbulence in the body cup. This will eliminate any debris in the body cup.

  • How do I determine if a sticking nozzle is a nozzle problem or a valve problem?
    Turn off the pump. If the nozzle retracts it is a module problem. If the nozzle stays up it is a stuck nozzle.

  • If a nozzle seems to be working but the area around it is not cleaning, what is wrong?
    There is probably a blockage in the nozzle. Remove the nozzle and clear the blockage.

  • Why is the nozzle removal/install tool cost so much?
    The threaded retainer collar needs a sturdy tool to be able to remove the nozzle after it has been in awhile.

  • How can I pressure test the system?
    A special molded plug is available to fit the body that will hold up to 50psi.

  • What glue do I use to install the nozzle bodies and water valve?
    You must use an approved solvent cement to make up the joints on both fittings. For more information, call Customer Service at 1.800.621.5886.

  • How do the nozzle zones sequence?
    A patented water valve controls all of Paramount's cleaning and circulation systems. Water flow through the valve and out to the strategically placed nozzles in the pool. The zones switch automatically in a set sequence with no electrical hookup.

  • Why does my water valve pressure fluctuate?
    Each time the water valve switches; the next port opens before the one that has finished shuts off. The Paramount water valve always operates so that the system is pressure safe.

  • Why is my water valve next to the pool instead of by the equipment?
    Placing the water valve next to the pool greatly reduces the quantity of pipe necessary to plumb the system. It also allows easier servicing of the system with the pause knob readily available to the pool area.

  • If my module fails, can I run my pool without it?
    The water valve housing does not need a module in place to have water go through it. Remove the module and replace the seal lid and clamp, and water will be sent to all return points in the pool, so you will have circulation.

  • Why is there a switch on top of the water valve?
    The switch is the pause feature; use it to stop the valve on a selected zone. This is helpful when you want the pool to have circulation but may not want nozzles popping up under foot. In addition, service technicians may use it to troubleshoot the system.

  • Do I need surface returns with my In-Floor System?
    The Pool Valet System does not require the use of surface returns. The force of the nozzles mixes and turns over the surface water eliminating the need to direct water to the surface.

  • Why is it important to rinse a cartridge filter before removing the filter element?
    Failure to rinse the inside of the filter with the drain plug removed will cause debris to reenter the pool when the cartridge is lifted out.
If you don’t find what you’re looking for, please email us at
295 East Corporate Place, Suite 100  Chandler, AZ 85225 | Toll Free 1.800.621.5886 | Phone: 480.893.7607
The World's #1 In-Floor Cleaning Systems Company
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